Have a question about our services, or ready to take the next step? We’d love to hear from you. Contact BestCall and let’s discuss how we can support you.
Whether you’re a family member navigating options for a loved one, or a health professional making a referral, we’re here to help. Complete our referrals form and let’s chat about what’s needed.
We work with self-managed and plan-managed participants across Brisbane and the Gold Coast. If you’re a support coordinator or a participant looking for nursing or daily living support, we’d love to hear from you.
We know you have options. And we also know that when it comes to care, the little things matter just as much as the big ones. Someone who actually shows up. A familiar face who remembers how you take your tea. A nurse who takes the time to explain what’s happening and why.
That’s the kind of care we’re here to provide, every single visit.
Here are some of the things people ask us most often. If you can’t find what you’re looking for, just reach out and we’ll talk it through with you.
We aim to move as quickly as possible. Once we’ve had an initial conversation and confirmed your details, we’ll work to get support in place as soon as we can. Contact BestCall and we’ll let you know what’s possible for your situation.
Yes. We do our best to match you with someone who suits your needs, your personality and your routine. If something doesn’t feel right, just let us know and we’ll find a better fit.
Absolutely. We want you to feel comfortable with the person coming into your home. If for any reason you’d like a change, just reach out and we’ll sort it out without any fuss.
We’ll always let you know as soon as possible and do our best to arrange someone familiar to step in. We won’t just send a stranger without checking with you first.
Our registered nurses hold current AHPRA registration and bring experience across community nursing, wound care and clinical assessment. Our support workers are trained, screened and selected carefully. Everyone who works with us is here because they genuinely want to be.
It can feel overwhelming at first, and that’s completely normal. Start by giving us a call or filling in the contact form. We’ll have a friendly, no-pressure conversation about what you need and walk you through what happens next, one step at a time.
We’re always happy to answer questions, no matter how big or small.
